Speech to Text for Department of Public Safety urging drivers to renew licenses online
Below is the closed-captioning text associated with this video. Since this uses automated speech to text spelling and grammar may not be accurate.
anyone in mississippi who drives knows how long it can take to get a new or renewed driver's license. the mississippi department of public safety is now offering new ways to make it easier. wayne hereford joins us live from the dmv to tell us how. the mississippi department of public safety says that summer is the busiest time of year for their bureaus. that's why they are reminding residents of some changes that they hope will lighten everyone's load at the d.m.v. "i've been up here for i know two hours. and its just pitful up here . they need some help or something." drivers license offices across the state usually look like this. people wall to wall and waiting for hours. standup.." this is the drivers' license office here in tupelo, right now it is packed .and some of the people who are here are just a little bit frustrated. "i've been here every since 10:30 a.m. and i'm going to be here another hour because they have been on lunch break." "my son came up here to get his license. he was number 21.when he got here.that was three hours ago. and we're still waiting." the mississippi department of public safety has tried to make things easier for the public over the years by upgrading their system. but the backlog of customers persists. that's why they are now reminding residents that they can go online and renew their drivers licenses. but not commercial drivers licenses. you can even choose to get an eight year license which means fewer trips to the office. but even that ,say some, can be confusing. "well, that's good but for some people that may not be good , you know." the department of public safety started with a program called jump start for student drivers this year. it allows students 15 years and older to schedule saturday appointments for written and road tests and get their permits and drivers licenses. its for june, july, and august and takes place on the second and fourth saturdays of each month from 8 am. to 12. they also urge you to take advantage of the kiosk at the drivers license office to duplicate and renew licenses. that also can save time. reporting live in tupelo wayne hereford wtva nine