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Tupelo city officials address Code Red glitches

It's supposed to be making things easier for Tupelo during possible dangers.

Posted: Jul 18, 2018 6:57 PM
Updated: Jul 18, 2018 10:51 PM

TUPELO, Miss. (WTVA) - It's supposed to be making things easier for Tupelo during possible dangers.

That's the app Code Red, which has experienced glitches since its recent launch in the city.

Things got so bad that the mayor tweeted out how you can disconnect from the service.

"I connected with Code Red folks, and we went over what the glitches were," said Leesha Faulkner, the city's communications director. "Since then we sent out an apology to everyone who received the Silver Alert."

WTVA also spoke with Lee County EMA Director Lee Bowdry, who explained more about how the system and what went wrong.

"What happened Sunday, is she punched one wrong number different, and it caused the alert to go out that had been issued for Alabama," Bowdry said.

The director says the Code Red mobile app is being used now by the city because of limited personnel.

Code Red not only pushes out weather alerts but also when other immediate emergencies happen.

"That'd be alright to be alerted for something like that," commented resident Angela Crawley. "I don't want to be bombarded with something meaningless."

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