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People just received text messages originally sent on Valentine's Day

Text messages received overnight on Wednesday caused confusion, misunderstandings and even alarm for some recipients.The text message...

Posted: Nov 8, 2019 8:23 AM

Text messages received overnight on Wednesday caused confusion, misunderstandings and even alarm for some recipients.

The text messages appear to have originally been sent on February 14, Valentine's Day, but were received more than eight months later with Wednesday's time stamp. The total number of messages sent due to what's being called an "internal maintenance cycle" was 168,149, according to Syniverse, which provides technology and business services for a number of telecommunications companies.

The issue occurred across all four major carriers in the United States and affected both Apple and Android devices.

People shared their experiences about receiving delayed messages on social media and Reddit. Some said they received text messages from ex-boyfriends and ex-girlfriends that led to awkward conversations. Others said the messages came from relatives or friends who had since passed away. One person complained to Sprint's Twitter account that her phone had sent a text to her boss in the middle of the night.

The person who originally sent the text should have a record of the message in their archives.

The carriers that have responded pointed to a "maintenance update" and a "third-party vendor."

"Last evening, a maintenance update occurred to part of the messaging platforms of multiple carriers in the US, including Sprint, which caused some customers to have older text messages sent to their devices," a Sprint spokesperson told CNN Business. "The issue was resolved not long after it occurred. We apologize for any confusion this may have caused."

T-Mobile said it wasn't an internal issue but rather a problem stemming from a third-party vendor that also affected its networks. A spokesperson said T-Mobile was aware of the issue and it has since been resolved.

Verizon referred CNN Business to Syniverse, which confirmed the incident.

"We apologize to anyone who was impacted by this occurrence," said William Hurley, chief marketing and product officer at Syniverse. "While the issue has been resolved, we are in the process of reviewing our internal procedures to ensure this does not happen again, and actively working with our customers' teams to answer any questions they have."

AT&T, which is CNN's parent company, did not immediately respond to a request for comment. Apple and Google also did not immediately respond.

ABI Research, which provides research and guidance on technology, said the four major carriers announced a "cross-carrier messaging system" that is expected to launch in 2020.

"Unfortunately, in order for improvements to happen, updates need to take place. And, sometimes those updates do have a glitch or hiccup," Leo Gergs, an ABI research analyst, told CNN Business.

Gergs also said Valentine's Day messages were likely affected because the amount of texts sent on that day is "abnormally high."

Mississippi Coronavirus Cases

Data is updated nightly.

Cases: 307519

Reported Deaths: 7096
CountyCasesDeaths
DeSoto20784248
Hinds19894408
Harrison17493302
Rankin13316275
Jackson13099243
Madison9896210
Lee9859169
Jones8293160
Forrest7523146
Lauderdale7189237
Lowndes6265144
Lamar610784
Lafayette6028117
Washington5280132
Bolivar4770129
Oktibbeha455297
Panola4442103
Pearl River4420139
Warren4281118
Marshall4273100
Pontotoc416472
Monroe4057132
Union403775
Neshoba3988176
Lincoln3871108
Hancock372185
Leflore3468124
Sunflower329389
Tate322781
Pike3181104
Scott310572
Yazoo304368
Alcorn297764
Itawamba296876
Copiah293065
Coahoma289677
Simpson287484
Tippah284868
Prentiss275659
Marion265979
Wayne261341
Leake261173
Grenada254982
Covington254580
Adams245982
Newton244859
George237847
Winston225981
Tishomingo222067
Jasper219748
Attala213373
Chickasaw204857
Holmes186471
Clay182454
Stone179131
Clarke176876
Tallahatchie175540
Calhoun163230
Yalobusha158836
Smith158634
Walthall130543
Greene129433
Lawrence126323
Noxubee125933
Montgomery125542
Perry125138
Carroll120826
Amite120141
Webster113432
Jefferson Davis105432
Tunica102525
Claiborne101330
Benton97225
Kemper95226
Humphreys94332
Franklin81923
Quitman78916
Choctaw72817
Jefferson64828
Wilkinson64727
Sharkey49617
Issaquena1686
Unassigned00

Alabama Coronavirus Cases

Cases: 519071

Reported Deaths: 10712
CountyCasesDeaths
Jefferson754131487
Mobile37774798
Madison33868494
Tuscaloosa25283443
Montgomery23969565
Shelby23112238
Baldwin20638300
Lee15524165
Calhoun14286311
Morgan14140268
Etowah13664345
Marshall11957219
Houston10383278
Elmore9994200
Limestone9814147
Cullman9475188
St. Clair9429234
Lauderdale9218227
DeKalb8747181
Talladega8060171
Walker7092275
Jackson6755110
Autauga6727103
Blount6488135
Colbert6205130
Coffee5401112
Dale4768110
Russell428938
Franklin419982
Chilton4083109
Covington4053114
Tallapoosa3893146
Escambia388074
Dallas3527149
Chambers3500122
Clarke346360
Marion3066100
Pike305875
Lawrence295395
Winston272372
Bibb256458
Marengo248661
Geneva245875
Pickens232959
Barbour224955
Hale218775
Butler212366
Fayette208960
Henry187844
Cherokee182044
Randolph176941
Monroe171540
Washington164038
Macon154848
Clay149454
Crenshaw149357
Cleburne146041
Lamar139334
Lowndes136453
Wilcox124327
Bullock121340
Conecuh109028
Perry107926
Sumter102932
Coosa99328
Greene90734
Choctaw58724
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