UPDATE: Internet, phone service restored at Monroe Co. offices

The Monroe County Circuit Clerk says the phones and internet are working countywide.

Posted: Oct 29, 2017 8:05 AM
Updated: Oct 29, 2017 8:05 AM

UPDATE 10/26/17 5:25 p.m.

ABERDEEN, Miss. (WTVA) -- The Monroe County circuit clerk says the phones and internet are working countywide.

 

UPDATE 10/25/17 9:10 p.m.

ABERDEEN, Miss. (WTVA) - City officials say an animal could be the cause of their lack of phone or internet services.

Workers at the Circuit Clerks Office are scrambling to stamp and send jury summons. However, with no phone or internet, those workers found it even more tough when calls to the office are expected. 

"I didn't even know what was going on until Monday morning," said Circuit Clerk Dana Sloan. "They had some people come to check on everything and they saw that a squirrel had ate up the line."

A squirrel caused the madness after it chewed through a fiber optic line. 

This comes just a few days before the first day of jury duty. 

"The instructions in the jury summons actually told them to call this Saturday or Sunday," said Sloan. "And my fear is that the phone lines won't be working at that time and they won't know."

Nearly 200 summons with an explanation as to why the office has been unavailable were mailed on Wednesday. The circuit clerk even put her personal phone number on each summon in hopes it would be a quick fix.

Officials plan to have someone try to fix the issue on Thursday. 

 

UPDATE 10/25/17 1:54 p.m.

ABERDEEN, Miss. (WTVA) - Monroe County government offices are still experiencing internet and phone issues.

A squirrel is being blamed for the outage which occurred on Monday, October 23 at the county courthouse.

County officials say the internet is down at all county government offices.

However, some offices have phone connections.  The county circuit court office does not. The office recently sent out 400 summons for jury duty, but the outage has caused issues for those summoned.

The county is mailing additional instructions to those summoned.

A special splicer box has been ordered to fix the issue.

The offices are still open for those wishing to visit in-person.

 

ORIGINAL POST 10/23/17

MONROE COUNTY, Miss. (WTVA) – Some government offices in Monroe County are experiencing phone and internet issues.

This includes the county courthouse and chancery court.

County officials say the offices are open, but people may not be able to reach them by phone or email.

The service provider is working to restore service.

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