Skilled to Work: Hospitality and culinary arts at NEMCC

On this week's edition of Skilled to Work, WTVA reporter Sydney Darden went behind the scenes with one hospitality program to see what it takes to provide guests with a magical experience.

Posted: Jun 15, 2020 9:39 PM

BOONEVILLE, Miss. (WTVA) - Putting together a good event isn't just about what you can cook, it's about how you make people feel.

Hospitality is a growing industry, and more and more graduates are flocking to the field each year.

Kandace Dowden-Gladney is a culinary student at Northeast Mississippi Community College (NEMCC) but said working closely with the hospitality program gives her a chance to round out her service skills before she officially enters the food industry.

"I actually learned how to interact with people,” she said. “I actually learned how to carry on a conversation.”

Using real-life situations is a unique part of the learning curriculum.

"The students say they really liked the catering because that is where they learn the most,” Instructor Ginger Cramer said. “It puts them in real-life situations."

NEMCC’s culinary arts and hospitality programs are both two-year degrees that work closely to prepare students for the lucrative field of service.

Christy Grissom is an instructor with the hospitality program.

"Customer service, human resources, supervision,” she said. “We delve a little bit into the hotel industry, but a big aspect is food service."

Grissom said it takes far more than people realize to provide guests with a memorable experience.

"Customer service is something that is lacking in many, many businesses, unfortunately," Grissom said.

She designs her programs to push students like Dowden-Gladney to reach her dreams and leave plenty of people smiling along the way.

Grissom said some students go on to a four-year university to earn a bachelor’s degree in hospitality. But you don't need one to start off with a lucrative salary in the field.

Mississippi Coronavirus Cases

Data is updated nightly.

Cases: 308111

Reported Deaths: 7122
CountyCasesDeaths
DeSoto20826248
Hinds19910411
Harrison17510302
Rankin13334276
Jackson13118243
Madison9908210
Lee9871170
Jones8297160
Forrest7525147
Lauderdale7198237
Lowndes6272144
Lamar611084
Lafayette6039117
Washington5281133
Bolivar4772129
Oktibbeha455897
Panola4445103
Pearl River4428141
Warren4284118
Marshall4276100
Pontotoc416972
Monroe4061132
Union403975
Neshoba3994176
Lincoln3871109
Hancock372885
Leflore3468124
Sunflower329589
Tate322782
Pike3188104
Scott310872
Yazoo304468
Alcorn298065
Itawamba297177
Copiah293265
Coahoma289778
Simpson288284
Tippah284868
Prentiss275759
Marion266079
Leake261373
Wayne261341
Grenada255384
Covington254780
Adams246082
Newton245161
George238147
Winston225981
Tishomingo222267
Jasper219748
Attala213473
Chickasaw205057
Holmes186872
Clay182854
Stone179331
Clarke177076
Tallahatchie175540
Calhoun163531
Yalobusha159236
Smith158834
Walthall130643
Greene129433
Lawrence126423
Noxubee126233
Montgomery125542
Perry125138
Carroll120926
Amite120141
Webster113532
Jefferson Davis105432
Tunica102725
Claiborne101330
Benton97325
Kemper95428
Humphreys94332
Franklin82123
Quitman78916
Choctaw73417
Wilkinson64928
Jefferson64828
Sharkey49617
Issaquena1686
Unassigned00

Alabama Coronavirus Cases

Cases: 520503

Reported Deaths: 10722
CountyCasesDeaths
Jefferson754091487
Mobile38938798
Madison33898495
Tuscaloosa25297443
Montgomery23992567
Shelby23124239
Baldwin20652300
Lee15541165
Calhoun14301311
Morgan14145270
Etowah13665346
Marshall11967219
Houston10381278
Elmore10001200
Limestone9822147
Cullman9481188
St. Clair9435234
Lauderdale9223227
DeKalb8748181
Talladega8071171
Walker7100275
Jackson6762110
Autauga6734103
Blount6497135
Colbert6210130
Coffee5404112
Dale4766110
Russell429038
Franklin419982
Chilton4087109
Covington4056114
Tallapoosa3898146
Escambia388574
Dallas3531149
Chambers3503122
Clarke346560
Marion3066100
Pike305876
Lawrence295395
Winston272572
Bibb256459
Marengo248661
Geneva245875
Pickens233059
Barbour225255
Hale218775
Butler212566
Fayette209260
Henry187744
Cherokee182144
Randolph176941
Monroe172040
Washington164238
Macon154848
Clay149555
Crenshaw149257
Cleburne146241
Lamar139334
Lowndes136553
Wilcox124327
Bullock121340
Conecuh109128
Perry107926
Sumter102932
Coosa99328
Greene91034
Choctaw58724
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