TUPELO, Miss. (WTVA) -- North Mississippi Medical Center recently received an Excellence in Patient Care award from outcomes firm Studer Group® at the 10th annual What’s Right in Health Care® conference in Nashville.
“This award recognizes our exemplary results on the HCAHPS patient survey, which includes core measures,” said Steve Altmiller, NMMC president. “Our staff’s focus on ‘every patient every time’ has been key to our success and improvements.” HCAHPS, or Hospital Consumer Assessment of Healthcare Providers and Systems, is a national standardized survey tool used to measure adult inpatient perception of the quality of care they receive at a given acute care hospital.
The 27-question survey was created in 2002 by the combined efforts of The Centers for Medicare and Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ). Scores are publicly posted four times a year at http://www.hospitalcompare.hhs.gov/
Studer Group® gives its Excellence in Patient Care awards to select partners based on very high scores in each of the HCAHPS categories, which includes core measures.
NMMC received this award in the “Greater Than 100 Beds” category for “Best Overall” based on their high scores in both HCAHPS composites and core measures.
Representatives from top health care organizations in the industry gather at the annual conference to share “best practices” with an audience of their peers.