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New address for Tupelo Water & Light Dept.

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Updated: 2/18/2014 10:13 pm
TUPELO, Miss. (WTVA) - Customers lined up inside a much larger collection and billing office for the Tupelo Water and Light Department at 333 Court Street.

The former bank is located across the street from the previous location that Tupelo Water and Light used for 40 years.

The size of the building is more than double and was bought for just over one million dollars.

Director Johnny Timmons said, "The bank had just renovated the building a few years ago. There was just a little bit of touch up which we did with our in house staff. There wasn't any real outside cost."

Timmons points to not only more available lines to wait on customers but more private settings to take care of other business with customers.

There's also much more room for office staff.

Before the new building opened a lot of times you would see cars backed up on Court Street trying to get to the drive thru at the old building.

Now there are two windows for the drive thru.

There were some technical glitches on the first day of operations at the new building.

Officials say they were worked out within a short period of time.

Once customers discovered the old location is now closed they seemed to approve of the new office space.

Brady Hardin of Tupelo said, "It's more room, easier to get in and out, and is a better place."

Martha Johnson of Tupelo said, "It seems like they have more room in the new building there."

Joyce Butler of Tupelo said, "It's a nice new place. They were about the same speed as in the old building even though they had more tellers. It was pretty good."

Officials say the old Tupelo Water and Light Department building will go on the market soon.

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