TUPELO, Miss. (WTVA)--The National Retail Federation reports that 62% of those surveyed say they included a gift receipt with their presents this year.
That, according to the NRF, is one of the things that makes it easier for retailers to accept a returned item.
In downtown Tupelo, we found Maya Hersy and her two daughters returning some shoes after Christmas.
"I'm returning four pair of shoes for my kids," she said. "They were Christmas gifts and they were too big."
At the Mall at Barnes Crossing, we found one person returning an item for a different reason.
"The one that I returned was Pop Tropica for DS. I beat the game in less than one day," said Isaac Williams of Pontotoc.
And while returns may seem like a chore for retailers, one local store owner takes a different view.
"Honestly, in my experience, they're not a bad thing at all. I'll tell you why. In the first place, a good salesperson will take a return as an opportunity to sale something else. Now many times that works out that way," said Jack Reed Sr. the owner of Reeds Department Store in Tupelo.
He also says that accepting returns graciously and effectively leaves a good impression of the store.
In fact, he says another way of viewing returns is that it shows how many sales were made.
The National Retail Federation offers advice for those who are making returns.
Keep all of your receipts, make sure all of your gifts are in their original packaging with tags and have patience.
