FULTON, Miss. (WTVA) -- In northeast Itawamba County, citizens have been dealing with a lot of problems when it comes to their water.
Those citizens all have one thing in common: They get their water from the Northeast Itawamba Water Association.
"One month, our water bill will be $180, and the next month, it's down to $50. Then the next month, [it] will be $120-$140. It just keeps jumping back and forth, back and forth. There's just no reason for it," said resident George Jordan.
After receiving more than 100 complaints, Public Service Commissioner Brandon Presley held a public meeting Thursday to hear firsthand about problems the water customers have experienced.
Some customers aren't just concerned with themselves. They are concerned about others.
"I am also a home health nurse, and I know a lot of my elderly patients are on a fixed income, and I know that I've had some patients who have had to choose between paying the water bill, medicines and things like that," said resident Jodi Reed.
"You've got a lot of elderly folks in the area, and I know that it's got to be harming them. I have no doubt. You can't drink dirty water and not get sick from it," said Jordan.
Some people say the problems have been going on for five years, and they're hoping something can be done to resolve these issues.